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Assalamu Alaikum.

WhatsApp Security Guide

A complete step-by-step guide to protect your WhatsApp account, secure your data, and stay safe from digital threats.

Account Protection
Privacy Control
Secure Backup
Threat Prevention

Introduction video

WhatsApp Security Guide · Introduction

WhatsApp Security Guide · Introduction

The video is narrated in Urdu. This is an English translation of everything it says.

WhatsApp Security Guide, from the Cyber Security Department of Dawat-e-Islami.

If a message reached one of your relatives today from your number, saying "send some money right away", would they be able to tell it is not you?

This is a common fraud these days. On some pretext, someone asks for the six-digit WhatsApp code. Once the code is gone, the account is gone too. Then money is asked from your loved ones, from that same number.

To protect you and your family from this, the Cyber Security Department of Dawat-e-Islami has made a free website called the WhatsApp Security Guide.

It has twelve easy steps, and each step is explained with pictures. At the end there is a checklist that tells you how secure your account has become.

But if, God forbid, someone takes your account, do not panic. The website also has an option to get your account back, which tells you in ten steps what to do in the first hour. Complaint messages for WhatsApp and the NCCIA are ready too. Just copy them and send them.

The NCCIA, the National Cyber Crime Investigation Agency, is the government body in Pakistan that acts on complaints about online fraud and cybercrime.

Here the website is in English. Choose Urdu at the top and the whole website switches to Urdu. Roman Urdu is there too, and it works on both mobile and computer.

And always remember a few things. Never tell anyone the six-digit WhatsApp code, even if someone asks for it in the name of security. Keep two-step verification, your own secret PIN, turned on in WhatsApp. And if a relative asks for money by message, call them first to confirm.

For more information, open the guide today and take the first step.

Please share this link with your family and loved ones, so that they stay safe too.

ACCOUNT PROTECTION

1. Two-Step Verification

Add an extra layer of security to your WhatsApp account

Two-step verification adds a six-digit PIN to your WhatsApp account. Anyone trying to register your number on a new phone must enter this PIN first. This extra barrier blocks the most common account-takeover and SIM-swap attempts.

Difficulty: Easy2 minutesAndroid & iPhone

Benefits

  • Makes account takeover far harder for an attacker.
  • Keeps your account safe even if your SIM is stolen.
  • Stops anyone logging in with just a stolen SMS code.
  • Provides an extra layer of protection.

Why it's important

  • Reduces the risk of account takeover.
  • Narrows the path for SIM swap fraud.
  • Adds strong security to your account.
  • Keeps your personal chats and data safe.

Risks if not enabled

  • Anyone can register your number on another phone.
  • Your account can be hacked easily.
  • All chats and media can be read.
  • You can lose access to your account permanently.

Expert Recommendation

Enable two-step verification immediately. Choose a strong PIN that you can remember but others cannot guess. Add your email address so the PIN can be recovered, and never share your PIN with anyone.

Screenshots

ANDROID
WhatsApp → Menu → Settings → Account → Two-step verification
iPHONE
WhatsApp → Settings → Account → Two-Step Verification → Enable
SECURE LOGIN

2. Passkey

Log in with your fingerprint, Face ID or device PIN

A passkey lets you log in with your fingerprint, Face ID or phone PIN instead of an SMS code. It is the newer and safer way to sign in to WhatsApp. Because no code travels over the network, there is no SMS code for an attacker to intercept or redirect.

Difficulty: Easy2 minutesAndroid & iPhone

Benefits

  • More secure than SMS verification.
  • Reduces your exposure to SIM swap attacks.
  • Makes logging in faster and easier.
  • No waiting for a code to arrive.

Why it's important

  • SMS codes can be intercepted or redirected.
  • Your login stays tied to your own device.
  • Removes your dependence on network codes.
  • Works alongside two-step verification.

Risks if not enabled

  • Your account keeps relying on SMS verification.
  • An SMS code can be stolen through a SIM swap.
  • Account recovery stays comparatively less secure.
  • Every login depends on network coverage.

Expert Recommendation

Create a passkey and keep two-step verification switched on as well. Used together, they give you the strongest protection WhatsApp offers. Set the passkey up on the phone you use every day, never on a shared device.

Screenshots

ANDROID
WhatsApp → Menu → Settings → Account → Passkeys → Create a passkey
iPHONE
WhatsApp → Settings → Account → Passkeys → Create Passkey
MALWARE PROTECTION

3. Disable Auto Media Download

Stop unknown files from saving to your phone automatically

By default WhatsApp saves every photo, video and file to your phone automatically, even when it arrives from an unknown number. Turning auto-download off puts that decision back in your hands. You then tap only the files you actually trust.

Difficulty: Easy2 minutesAndroid & iPhone

Benefits

  • You choose which files reach your phone.
  • Harmful media never saves on its own.
  • Your storage stays free of unwanted files.
  • Mobile data is not spent in the background.

Why it's important

  • Unknown numbers can send files straight to you.
  • You decide what is downloaded, not the sender.
  • Fewer files on the phone means less to go wrong.
  • It is the simplest defence against file attacks.

Risks if not enabled

  • Malware can hide inside a harmless-looking photo.
  • Harmful videos and risky documents save silently.
  • Your storage fills up with files you never wanted.
  • Mobile data is drained without your consent.

Expert Recommendation

Set Photos, Audio, Videos and Documents to never auto-download. Open a file only when you know the sender and were expecting it. If the sender is unknown, it is safer not to download the file at all.

Screenshots

ANDROID
WhatsApp → Menu → Settings → Storage and data → When using mobile data
iPHONE
WhatsApp → Settings → Storage and Data → Media Auto-Download → Never
CHAT PRIVACY

4. Chat Lock

Hide private conversations behind your fingerprint or Face ID

Chat Lock hides a chosen conversation behind your fingerprint or Face ID. Locked chats move into a separate private folder of their own. Even if someone picks up your unlocked phone, those chats stay closed.

Difficulty: Easy1 minuteAndroid & iPhone

Benefits

  • Nobody else can open or read your private chats.
  • Personal conversations get much better privacy.
  • Notifications hide both the name and the message.
  • Locked chats sit in their own separate folder.

Why it's important

  • Phones are handed to family, friends and repair shops.
  • One glance at an open chat can leak a great deal.
  • Sensitive conversations deserve a second lock.
  • It protects only what you choose, not the whole app.

Risks if not enabled

  • Anyone holding your phone can read private chats.
  • Notification previews reveal names and messages.
  • Sensitive conversations sit in the main chat list.
  • A moment of shoulder surfing is enough to expose them.

Expert Recommendation

Lock the chats that carry personal, financial or work information. To reach them, pull the chat list downwards and unlock with your fingerprint or Face ID. Keep the folder hidden so it never appears in your main list.

Screenshots

ANDROID
WhatsApp → Long-press chat → More → Lock chat
iPHONE
WhatsApp → Swipe chat → More → Lock Chat
DEVICE SECURITY

5. Screen Lock

Require Face ID or a fingerprint every time WhatsApp opens

Screen Lock asks for your fingerprint, Face ID or phone passcode every time you open WhatsApp. It locks the whole app rather than a single chat. Your phone lock stays in place, and this simply adds a stronger layer above it.

Difficulty: Easy1 minuteAndroid & iPhone

Benefits

  • Every one of your chats is protected at once.
  • Nobody can open WhatsApp without you.
  • It adds a strong layer above your phone lock.
  • Setting it up takes less than a minute.

Why it's important

  • An unlocked phone should not mean an open WhatsApp.
  • It covers every chat, not only the ones you locked.
  • A borrowed phone is the most common leak.
  • A lost phone stays useless to whoever finds it.

Risks if not enabled

  • Anyone who unlocks your phone reads everything.
  • A lost phone exposes your full chat history.
  • Someone can reply to messages as if they were you.
  • Your media and documents are open to anyone nearby.

Expert Recommendation

Turn Screen Lock on and choose Immediately so the app locks the moment you close it. Use the same biometric you already trust on your phone. Avoid longer delays, because that gap is exactly what an intruder needs.

Screenshots

ANDROID
WhatsApp → Menu → Settings → Privacy → App lock
iPHONE
WhatsApp → Settings → Privacy → Screen Lock → Require Face ID
LINK SAFETY

6. Turn Off Link Preview

Stop your phone contacting websites before you trust them

When you paste a link, WhatsApp shows a small image and title as a preview. To build that preview your phone must first contact the website, which reveals your IP address to it. Turning previews off means that connection no longer happens on its own.

Difficulty: Easy1 minuteAndroid

Benefits

  • Unknown websites are not contacted on your behalf.
  • Nothing loads before you have chosen to trust it.
  • Less information about your device reaches the site.
  • You keep more control over every link.

Why it's important

  • Building a preview hands the site your IP address.
  • Content loads before you have judged the sender.
  • Attackers can learn that their link was delivered.
  • Keeping previews off leaves the choice with you.

Risks if not enabled

  • A preview reveals your IP address to the site.
  • Unknown sites load content without your consent.
  • A normal-looking link can lead somewhere harmful.
  • Curiosity turns into a tap before you have thought.

Expert Recommendation

Turn link previews off and treat every unknown link with care. Never tap a link from a stranger in a hurry, and confirm with the sender if anything looks unusual. A link that looks ordinary can still lead to a fake or harmful site.

Screenshots

ANDROID
WhatsApp → Menu → Settings → Privacy → Advanced → Disable link previews
iPHONE
WhatsApp → Settings → Privacy → Advanced
PRIVACY CONTROL

7. Privacy Settings

Decide who can see your photo, status and last seen

These settings decide who can see your personal information on WhatsApp. Reviewing them once is enough to keep you safer every day. The recommended choices use the same labels WhatsApp shows on screen.

Difficulty: Easy3 minutesAndroid & iPhone

Benefits

  • Strangers cannot track when you are online.
  • Scammers cannot copy your profile photo.
  • Spam and fraud calls are silenced automatically.
  • Nobody can add you to a group without permission.

Why it's important

  • Last Seen tells strangers exactly when you are active.
  • A copied photo is enough to impersonate you.
  • Unknown callers begin most scam attempts.
  • Group invites are a common way to reach victims.

Risks if not enabled

  • Anyone can watch your online and offline times.
  • Your photo and About text are open to strangers.
  • Unknown numbers can call you at any hour.
  • You can be pulled into groups run by scammers.

Expert Recommendation

Open Settings → Privacy and run Privacy Checkup to review everything in one place. Set Last Seen & Online to Nobody or My Contacts, and Profile Photo, About, Status and Groups to My Contacts. Turn Silence Unknown Callers on, and share Live Location only when it is genuinely needed. If you want the strictest lockdown, Strict Account Settings under Privacy → Advanced applies all of this at once, though it does limit some of what the app can do.

Step-by-Step Guide

ANDROID
WhatsApp → Menu → Settings → Privacy
iPHONE
WhatsApp → Settings → Privacy
SECURE BACKUP

8. Encrypted Backup

Lock your cloud backup with a key only you hold

Your chats are protected on the way from one phone to another, but a backup stored in Google Drive or iCloud is not end-to-end encrypted until you enable End-to-End Encrypted Backup. That setting locks the backup with a password, a 64-digit key or a passkey that only you hold. Without it, the backup becomes the weakest point in an otherwise encrypted chat.

Difficulty: Moderate3 minutesAndroid & iPhone

Benefits

  • Your backup is locked with a key only you hold.
  • Cloud copies get the same protection as your chats.
  • A breached cloud account no longer exposes old chats.
  • Restoring still works normally on a new phone.

Why it's important

  • Cloud backups sit outside that protection by default.
  • Old backups often hold more than recent chats.
  • A cloud password is easier to steal than a phone.
  • It is a one-time setting with lasting effect.

Risks if not enabled

  • A cloud backup is less secure than your live chats.
  • Anyone reaching your cloud account can read old chats.
  • A leaked cloud password exposes years of messages.
  • Your media and documents miss this extra layer.

Expert Recommendation

Turn End-to-End Encrypted Backup on. If you're offered the passkey option, take it. Your fingerprint or Face ID then unlocks the backup, and there's no 64-digit key to remember. If you pick a password or key instead, write it somewhere safe and offline, not in the same cloud account. If you lose it, not even WhatsApp can restore the backup for you.

Screenshots

ANDROID
WhatsApp → Menu → Settings → Chats → Chat backup → End-to-end encrypted backup
iPHONE
WhatsApp → Settings → Chats → Chat Backup → End-to-End Encrypted Backup
DEVICE AUDIT

9. Linked Devices

Check regularly which devices are connected to your account

WhatsApp can run on computers and other devices alongside your phone. Sometimes an old laptop stays logged in, and sometimes an attacker links a device quietly. Checking this list keeps only your own devices connected.

Difficulty: Easy1 minuteAndroid & iPhone

Benefits

  • Only your own devices stay connected.
  • An old laptop session is closed for good.
  • You spot a quiet intruder within seconds.
  • The whole check takes under a minute.

Why it's important

  • A linked device reads every message you receive.
  • Old sessions stay active long after you forget them.
  • Attackers link a device and then stay silent.
  • Only this list shows who else is connected.

Risks if not enabled

  • A stranger can read your chats in real time.
  • An abandoned laptop session stays open to anyone.
  • Messages can be sent from a device you never see.
  • The intrusion can continue unnoticed for months.

Expert Recommendation

Open Linked devices and log out anything you do not recognise, then change your two-step verification PIN. Never scan a QR code or enter a device-linking code that you didn't start yourself. A website offering a prize, a task or a vote is the usual cover for hijacking an account this way. Log out of any device you no longer use, even your own, and repeat this check every few weeks.

Screenshots

ANDROID
WhatsApp → Menu → Linked devices
iPHONE
WhatsApp → Settings → Linked devices
CRITICAL RULE

10. Never Share Verification Codes

The one rule that stops most account thefts

Most accounts are stolen the moment someone is tricked into forwarding a code. WhatsApp never asks for your SMS code, your verification code, your two-step PIN, your passkey or a device-linking code. Keep this rule ahead of every other setting in this guide.

Difficulty: Easy1 minuteAndroid & iPhone

Benefits

  • Your account cannot be taken over by a shared code.
  • You recognise the request as a scam immediately.
  • No setting is needed, only the habit.
  • It protects you on every phone you ever use.

Why it's important

  • A code is the only key to registering your number.
  • Real WhatsApp staff never ask you for it.
  • Scammers pose as friends, relatives and support.
  • One shared code is enough to lose the account.

Risks if not enabled

  • The sender registers your number within seconds.
  • You lose access to your own account.
  • Your contacts are then targeted from your number.
  • Recovery can take days, or fail completely.

Expert Recommendation

Never send your code to anyone: not a friend, not a relative, not "WhatsApp Support" and not an official. A common trick is a message claiming a code was sent to you by mistake, but that code is always yours. Anyone who asks for it is trying to steal your account.

Step-by-Step Guide

ANDROID
WhatsApp → Menu → Settings → Account → Security notifications
iPHONE
WhatsApp → Settings → Account → Security Notifications
THREAT PREVENTION

11. Recognise Scam Messages

Spot the pressure tactics before you act on them

Scammers use fear, greed and urgency to push you into acting at once. Once you recognise the usual phrases, you stay calm and safe. Lines like "you have won a prize", "your account closes today" and "payment is required immediately" all follow the same pattern.

Difficulty: Easy2 minutesAndroid & iPhone

Benefits

  • You recognise a scam from its first line.
  • Urgency stops working on you.
  • Reporting helps WhatsApp act against the account.
  • Blocking ends the contact for good.

Why it's important

  • Scam messages arrive far more often than real attacks.
  • Fear and hurry defeat even careful people.
  • The same few phrases appear again and again.
  • Reporting protects other people as well.

Risks if not enabled

  • A single tap can hand over your account.
  • Fake prize links collect your personal details.
  • Urgent payment demands lead to real money lost.
  • Silence lets the scammer reach your contacts next.

Expert Recommendation

Never tap unknown or shortened links, and verify the sender from a number you already trust. Don't rush, because genuine organisations never force a decision within seconds. Report and block anything that feels suspicious.

Step-by-Step Guide

ANDROID
WhatsApp → Open chat → Contact name → Report → Block
iPHONE
WhatsApp → Open chat → Contact name → Report Contact → Block
APP MAINTENANCE

12. Keep WhatsApp Updated

Every update closes a weakness attackers already know

Each update makes WhatsApp safer than the version before it. Older versions can carry weaknesses that attackers are already aware of. Keeping the app current closes those gaps for you automatically.

Difficulty: Easy1 minuteAndroid & iPhone

Benefits

  • Important security fixes reach you first.
  • Bug fixes keep the app running smoothly.
  • New protective features arrive as they are released.
  • Your privacy protection keeps improving.

Why it's important

  • Known weaknesses are the easiest ones to attack.
  • Old versions stop receiving security fixes.
  • Automatic updates remove the need to remember.
  • Official stores are the only safe source.

Risks if not enabled

  • Attackers exploit known flaws in old versions.
  • Missing fixes leave your chats exposed.
  • New protections never reach your phone.
  • Modified builds like GB WhatsApp can steal your data.

Expert Recommendation

Turn automatic updates on so you never fall behind a release. Install WhatsApp only from the Google Play Store or the Apple App Store. Never use a modified version such as GB WhatsApp, because these are unsafe and can steal your data.

Step-by-Step Guide

ANDROID
Play Store → Profile → Manage apps & device → Update WhatsApp
iPHONE
Settings → App Store → App Updates → On
SECURITY AUDIT

Final Security Checklist

Tick every box once, then review the list each month
0 / 14 done

14 to go. Each tick is saved on this device only.

The report stays with you. Sharing sends only your score and the guide link, never which steps are still open.

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